Ride breaks

Please note that the time you take a break will be counted as part of your ride time. You will pay a maximum of the daily rate.

Bookings of new RegioRad bikes with front carrier during breaks are automatically terminated after 24 hours. If the paused RegioRad is not parked at a station, this will result in a service fee. To avoid this, end the pause before 24 hours have elapsed.

Night tariff

You can use RegioRadStuttgart overnight at a particularly low price: For rides from 6 p.m. until 9 a.m. the next morning - with return at a RegioRadStuttgart station - the following price cap applies:

• polygoCard tariff: maximum 1.50 €/rental

• Basic and Light tariff: maximum 2 €/rental

Tariffs with discounts and special agreements

You can use a tariff with a discount or special conditions if you can provide proof of eligibility. This applies, for example, to student and business tariffs or the polygoCard tariff. If you no longer qualify, we can switch you to the Light tariff with no basic fee.

Fares when using other products

With the RegioRadStuttgart app, you can also rent bikes from the bike sharing systems Call a Bike, StadtRAD Hamburg and StadtRAD Lüneburg. Here, the prices of the local tariff without a basic fee apply, unless otherwise agreed:

• Call a Bike: Starter tariff

• StadtRAD Hamburg: Light tariff

• StadtRAD Lüneburg: Light tariff

Reservations

You can reserve bikes, pedelecs and cargo pedelecs 45 minutes in advance via the app. This reservation does not count as ride time and there is no charge for this time. If the reservation is not used and expires without being canceled in advance, a reservation fee of 5 € will be charged.

Service fees

For classic RegioRad bikes with a back carrier, you can only end your ride at designated RegioRad stations. Cargo pedelecs must be returned to their home station.

You should also always park a new RegioRad bike with a front carrier at a RegioRad station. Bikes parked away from stations mean a lot of extra work for our team. For this reason, we charge a service fee in these cases, depending on where the bike is parked:

Parking location & fee

free of charge

• at a station

10 € service fee

• outside a station but within the marked boundaries of the RegioRadStuttgart business area, see map view in the app

• the parking location leads to an obstruction in the public space, which makes it necessary for our service team to move the bike

25 € service fee

• outside the boundaries of the RegioRadStuttgart business area

• in an area that is not accessible to the public, e.g. backyard, stairwell, basement, etc.

50 € service fee

• Leaving the bike without properly locking it

• Leaving a cargo pedelec not at the home station

Tip for the new RegioRad with front carrier: If the LED on the lock flashes red or orange, you are in an area where a service fee is due.

Maximum liability limits and fines are regulated in § 8 of our General Terms and Conditions.

Return debit note

If you have specified SEPA direct debit as a payment method in your account and the direct debit cannot be executed, we will charge a flat rate of 5 € for this so-called return debit.

Status: April 30, 2024